Ethical Dilemma Essay

Patient confidentiality has become an integral aspect of healthcare ethical standards since the HIPPA law came into being. (Erikson 2005). According to the American Nurses Association (ANA) code of ethics â€Å"the nurse has a duty to maintain confidentiality of all patient information† (Nursingworld, 2005). When a patient’s confidentiality is violated, his/ her wellbeing is negatively impacted. Patient confidentiality encompasses protecting any information the patient reveals to medical staff, and not divulging or sharing it to others. If trust is betrayed, the patient would be uncomfortable and reluctant to share their private and personal information. The nursing profession is built on trust and providing good care, and there are limited reasons to breach a patient’s trust. A breach of confidentiality means disclosing a patient’s information to a third party without the patient’s consent or an order from court and this may be done by phone, verba lly or electronically. If this type of disclosure of the patient’s information is shared to unauthorized persons, a breach of confidentiality results and this has ethical and legal implications. The law protects patient’s right to confidentiality and nurses have a moral duty to do the right thing for the patient. Understanding the ethical principles is very important because it provides the basis for nursing practice. According to the American Nurses Association, the ethical principles that underlie confidentiality are autonomy ( agreement to respect another’s right to self-determine a course of action; support of independent decision making), beneficence ( compassion; taking positive action to help others; desire to do good; core principle of our patient advocacy) and nonmaleficence (avoidance of harm or hurt ).These principles ensure that nurses act in a way that benefits the patient, causing no harm, respecting the patient’s personal information and promoting patient’s right to self-governing. It must however be noted that there are many situations that can arise in which patient confidentiality becomes a dilemma for nurses. Dilemmas around   confidentiality arise when the principle of confidentiality is in possible conflict with other ethical principles such as avoiding harm to the patient or others. The scenario below underscores this point: A day after he was admitted to the hospital, Fiifi was informed that he is HIV positive. The medical team advised him to contact his sexual partner and inform her of his status. For the past 15 months, Fiifi has been in a relationship with Derby and they are expecting a baby in 6 weeks’ time. Before this relationship Fiifi admits having a series of sexual partners. 5 days later, it became clear that he has not told Derby of his HIV status. Being aware of the baby, soon to be born, the medical team tells Fiifi that steps should be taken to assess whether Derby is HIV positive and whether the baby is at risk or not so that necessary treatment could be initiated. At this point, Fiifi was reluctant to tell Derby and even threatens to sue the hospital if she is told without his consent. What should the team do? This is a typical case of ethical dilemma; should the team inform Derby or what? A critical analysis reveals that the principle of autonomy requires that personal information should not be disclosed without consent. However, in some cases the autonomy of another person may also be at play as it is in this case Derby, the previous sexual partners and the baby when born. Not disclosing information may limit their ability to make decisions regarding treatment and lifestyle and thereby violating the principle of non maleficence. Even though maintaining confidentiality is crucial, the consequences of disclosing or not disclosing are also important considerations. In this scenario for example, the consequences of non-disclosure can be identified as, the risk that Derby may be HIV positive and the effect of not providing information to enable her to be tested is that she is harmed by not knowing her HIV status and not receiving a course of treatment. If Derby is HIV positive and is not aware of the risk, the consequences are that she will not take steps to minimize the risk of infection to the baby; For example, obtaining treatment during pregnancy or prophylactic treatment and knowing not to breastfee d. If Derby finds out later that there was a risk to her and that she was not informed, she may lose trust in the healthcare system. The scenario here presents a conflict in which the nurse is torn between an obligation to the patient and an obligation to the others (Derby, the baby to be born and the other sexual partners). Using the ANA code of ethics as a  frame of reference, The Code of Ethics for Nurses with Interpretive Statements (ANA, 2001), emphasizes the responsibility of the nurse to promote the welfare, health and safety of the public. Further, the code states that the primary commitment of the nurse is to the patient. This is like a double-edged sword. It must however be noted that there is an exception to the principle of confidentiality, which justified on the basis that a breach of confidentiality would help prevent harm to an identifiable person, and this is buttressed by the ANA’s provision that there are some exceptions to this duty such as a greater need to protect the patient and other parties (Nursingworld, 2012). References American Nurses Association. (2005). Code of ethics for nurses with interpretive statements. Retrieved fromhttp://nursingworld.org/ MainMenuCategories / EthicsStandards/ CodeofEthicsforNurses.asp American Nurses Association. (2012). Code of ethics for nurses with interpretive statements. Retrieved from http://nursingworld.org/ MainMenuCategories/ EthicsStandards/ CodeofEthicsforNurses.asp Erickson, J., Millar, S. ( 2005). â€Å"Caring for Patients While Respecting Their Privacy: Renewing Our Commitment†. OJIN: The Online Journal of Issues in Nursing. Vol. 10 No. 2, Manuscript.

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Expansion of ideas – No Pains, No Gains No Pains, No Gains We cannot achieve real success in any field without great efffors and plenty of sacrifice. No pain, no gains is very true in case of education. Those who aspire to reach the top of the academic ladder must work very hard. Scholars are not born scholars but made with hard work and perseverance. What a student needs the most is concentration and perseverance. We must always imbibe into us the three D's – Devotion, Dedication and Determination. These three D's have help cricketers, painters, writers, actors,  scholars, dramatists and world leaders.These three D's will help us to  succeed in our  life. ————————————————- ————————————————- No Pain, No Gain Families everywhere deal with great challenges. With each obstacle they face generally the outcome will make each individual a little bit stronger. With these experiences our perspective in life changes and we become more knowledgeable. â€Å"Girl† and â€Å"Tiger Mending† are two stories that I believe reflect this in two very different ways.Jamaica Kincaid’s â€Å"Girl† is a story about reflection. It is about a girl reflecting back upon the past. Maybe she just lost her mother or maybe she is grown and finally realizes why her mother told her all of these things. At the time, I’m sure she thought her mother was always on her and barking orders at her. She grew up in a different era. Times were different obviously then based on the way they washed their clothes. â€Å"Wash the white clothes on Monday and put them on the stone heap,† and â€Å"soak your little clothes right after you take them off. All of the things the mother said were to mold her daughter into a good stron g woman. The reference the mother makes to the daughter on not becoming a slut is kind of odd and disturbing. â€Å"On Sundays try to walk like a lady and not like the slut you are so bent on becoming,† and â€Å"this is how to behave in the presence of men who don’t know you very well, and this way they won’t recognize immediately the slut I have warned you against becoming. † This maybe the mother’s way of reverse psychology. By putting hese thoughts and references in the girl’s head, she will think twice about things she does. The girl will not want to give the wrong impression and will strive to rise above her mother’s expectations. This story refers to growth and even though it seems to be somewhat harsh, the mother is really striving for a smart productive daughter. A daughter she is proud to have raised and one who will also set a good example for her own children. Aimee Bender’s â€Å"Tiger Mending† is a story ab out change and growth. This story is about two sisters who have lost their parents and†¦ [continues]

Sci/256 Week 2 Discussion Question

Identify a natural ecosystem in which you live or one near to where you live? How does this ecosystem support you? At what trophic level are you? Why? An ecosystem (2011), according to Merriam Webster Learners Dictionary, is everything that exists in a particular environment. An ecosystem includes living things, such as plants and animals, and things that are not living, such as rocks, soil, sunlight, and water. One such example of a natural ecosystem is the George Mitchell Nature Preserve in Creekside Village in the Woodlands, TX. Thewoodlandstx. com (2011) website illustrates that the George Mitchell Nature Preserve is part of the Montgomery County Spring Creek Greenway, which will connect and protect up to 12,000 acres of forest on both sides of Spring Creek. The Mitchell Preserve covers nearly 1,700 acres, and opened on October 19th, 2007. The natural ecosystem of this nature preserve can support humans in many ways. For example, the Spring Creek watershed currently contains tens of thousands of acres of bottomland hardwood forest and various edible plants. It also provides homes to wildlife, creates recreation opportunities such as hiking and biking trails, reducing flooding, and improving air quality (Montgomery County Precinct 3, 2011). Not to mention, the preserve increases real estate values and community pride, reduces pollution, and lowers air temperature. Second, wildlife in the nature preserve offers many to take the chance to bird watch. The forests along Spring Creek provide a crucial stopover point for migratory songbirds, where they can rest and refuel after crossing the Gulf of Mexico on their annual spring migration from Central and South America (Montgomery County Precinct 3, 2011). Many species of fish live in the lake year-round including catfish, crappie, and bass. White bass migrate through during springtime, and all are available for fishing. Last, the preserve offers an exceptional educational benefit. Several elementary, middle, and high schools have taken field trips learning about Spring Creek, the preserve, nature, and the benefits it has to offer to the public. A trophic level (2011) according to Encyclopedia Britannica, is a step in the nutritive series, or food chain, in the ecosystem. We as humans eat plants and animals, also considered omnivores. This in terms puts us at the third trophic level. However, several humans who are vegan would be considered second trophic level consumers because they eat only produce. Though it may sound simple, the food chains and food webs are often complex and difficult to analyze. The ecosystem is natural and living. As humans, we are as very much a part of the ecosystem as plants and animals, along with other organisms and bacteria. Although we expend plants and animals as third trophic level consumers and depend on them for survival, we must also take into consideration that the first, second, and fourth trophic level consumers also rely on the ecosystem for survival as well. Thus meaning ecosystems are essential for all life on earth. References Ecosystem. ( 2011). In Merriam Webster Learners Dictionary. Retrieved from http://www. learnersdictionary. com/search/ecosystem Montgomery County Precinct 3. (2011). Spring Creek Greenway. Retrieved from http://www. springcreekgreenway. org/the_creek. htm Thewoodlandstx. com. (2011). The Woodlands TX. Retrieved from http://www. thewoodlandstx. com/parks/george-mitchell-nature-preserve. php Trophic Level. ( 2011). In Encyclopedia Britannica. Retrieved from http://www. britannica. com/EBchecked/topic/606492/trophic-level

Max power transfer theorem and kirkchhoffs laws Lab Report

Max power transfer theorem and kirkchhoffs laws - Lab Report Example Irrespective of the high dissipated power because of the lower total resistance, it happens that the dissipated amount of power would be reduced. This paper reports on an experiment done to investigate the Maximum power transfer Theorem. A laboratory power supply was connected in series using a fixed 100 ohm resistor. A decade resistance box was connected across the simulated source of voltage to function as the variable resistor load, RL. The RL was temporarily removed and connected to the meter to measure the voltage across the 100 ohm resistor and the power supply. The power supply was adjusted until the voltmeter reads 1 v. The voltage setting was not adjusted from this point. The simulated voltage in the open circuit was found to be 1V. RL was reconnected. The current and the voltage was measured through connecting a voltmeter and ammeter as shown in diagram 1, for a number of values of resistance, RL, from zero to 200 ohms. The readings were recorded in table 1 under the results section of this report. The voltage was half the open circuit value at 200 ohm. This value was not expected. It is different from the theoretical value. This value was obtained as a result of experimental errors. The load current was half the short circuit value at 200 ohm. This value was not expected. It is different from the theoretical value. This value was obtained as a result of experimental errors. The load resistance for which power is dissipated in the load VLIL at the maximum is 200 ohms. This value was not expected. It is different from the theoretical value. This value was obtained as a result of experimental errors. The obtained result agrees with the maximum power transfer theorem, which argue that the dissipated power in the load would be maximum whenever the load is equal to the resistance source. The obtained results in the study were in agreement with the theorem of maximum power

Criticl nlsys nd evlution of opertions within chosen orgniztion Essay

Criticl nlsys nd evlution of opertions within chosen orgniztion - Essay Example The ctivities within the business division comprise leding business mgzine nd informtion compnies nd worldwide exhibitions business. Ech of these mrkets is lrge nd grows t 4-7 percent nnully. Its two prent compnies--Reed Interntionl P.L.C. nd Elsevier NV--re listed on the msterdm, London, nd New York Stock Exchnges. Reed Elsevier employs over 26,000 people (1). Orgniztionl structure of Reed Elsevier cn be shped within the following four divisions: Science & Medicl, Legl, Eduction nd Business (3). Compny holds number one or two positions in ll of our key mrkets, with strong brnds, content nd mrket rech in ech. Hrcourt Eduction, Reed Elsevier's globl Eduction division, is leding publisher serving the pre-Kindergrten to Grde 12 school, ssessment nd trde publishing mrkets in the US nd primry nd secondry school mrkets interntionlly. Reed Business, Reed Elsevier's globl Business division, is provider of mgzines, exhibitions, directories, online medi nd mrketing services cross five continents. Its prestige brnds serve professionls cross diverse rnge of industries. Trnsformtion hs become wide-used word in the orgniztionl behvior industry of modern ge. There re plenty of sources which introduce nd offer different techniques nd mngement methods to encourge personl nd orgnzitionl trnsformtion. Reed Elsevier's product-mrkets re undergoing rpid nd ccelerting chnges. This mens tht Reed Elsevier will be confronted with the migrtion of informtion from print to electronic formt nd the dditionl interctivity tht electronic services offer. Bsed on this chnge, n Opertion Mnger my orient the principl objective for Reed Elsevier to being n indispensble prtner to their trget consumers for informtion-driven services tht provide solutions cross their three core res of focus. Cpitlizing on the potentil of the Internet seems to be key driver of Reed Elsevier's strtegy. cquisitions nd llinces, prticulrly in the context of Internet development, re used to reinforce Reed Elsevier's strtegy. t this moment, the three core businesses re ll trnsitioning into electronic mrkets. ll of them re becoming more globl, nd the Internet is rpidly becoming the preferred customer ccess system for ll three. Reed Elsevier hs lredy introduced numerous innovtive services nd products. Exmples include the lunch of ScienceDirect, the fully serchble online dtbse comprising content from over 1,000 of their scientific journls. In legl publishing, Butterworths, Reed Elsevier subdivision, lunched Butterworths Direct, the most comprehensive online legl service for English lw. Furthermore, LEXIS-NEXIS, nother subdivision of Reed Elsevier, introduced its universl current wreness web browser product

Chapter7 Essay Example | Topics and Well Written Essays - 250 words

Chapter7 - Essay Example Mass marketing increases the chances of brand recognition. Since the brand is being seen by any consumer, the level of brand recognition increases tremendously. This makes it easy for the business to expand its operations in the market. Custom marketing is cost effective. This is because it targets the potential customers of a product or a service (Kotler 24). As a result, a lot of money is not wasted trying to reach clients who are not likely to make a purchase. Custom marketing plays a critical role in attracting customer loyalty and increasing the number of referrals. This is because it informs and persuades the customers to purchase the products or services. With the increasing levels of competition in the market, custom marketing is the best strategy for business-to-business market. This is because it will address the specific needs of the customers. In addition, it will enable the company to segment the market and position them strategically in the market. However, the company should combine it with other modern marketing strategies such as the use of social media. Moreover, an in-depth research should be conducted to understand the tastes and preferences of the target

Assignment 6 Example | Topics and Well Written Essays - 500 words - 3

6 - Assignment Example These transactions may involve multiple investors and banks. Purchasing power parity states that a unit of any given currency should be able to buy the same amount of goods in all countries. The monetary policies practiced in countries are different. Therefore, different inflation rates are experienced by the countries. Price levels reflect the country’s rate of inflation. In case if the amount of goods that can be bought by spending a unit of dollar in country A is higher than the amount that can be bought in country B, selling such goods from country A to B is profitable. Ideally, arbitrage process occurs until the purchasing power of the currency is equal in both countries. Quantity or quality of the goods and services produced by the country is not changed. Only the amount of money circulating in the economy is increased. The real value of a dollar is now low while the amount of goods and services it can buy is now less. Similarly, the units of yen a dollar can buy in market for foreign currency exchange are also decreased. Supply of market for loanable funds is generated from domestic savings while demand is generated from domestic investments and net capital out flaw. The cost of borrowing from market for loanable funds is denoted by real interest rate (i). Market for loanable funds can be graphically illustrated as below. Supply of market for foreign-currency exchange is generated from net capital out flaw while the demand is generated from net exports. NCO is determined by real interest rate. The cost of purchasing foreign currencies is denoted by real exchange rate (r) as illustrated bellow. These are called twin deficits because the first can trigger the latter. As the government draws money from national savings to fund its expenditures, the cost of borrowing by public is increasing. Therefore, investing in domestic businesses becomes more profitable. Capital is now flowing into the country while decreasing the NCO. Low capital

Promoting Public Health Essay Example | Topics and Well Written Essays - 1500 words

Promoting Public Health - Essay Example tion from unwanted diseases and improve their well-being; (3) develop quality and risk management within certain culture or environment that is vulnerable to diseases; (4) work collaboratively with other health care workers or health care professionals; (5) develop health programs to reduce inequalities; (6) develop, formulate and implement health policy and strategy; (7) work with and help the communities; (8) develop strategic leadership in terms of health care; (9) conduct research and development in health associates; and (10) perform self management and be able to manage people and resources. In fact, health care has been one of the most controversial issues in any country and dear to many because it involves human life. Indeed healthcare database has been made available for technology assessment and health policy research (Roos, Roos, Fisher & Bubolz, 1990). In the insurance field, healthcare databases help the insurance company to identify patients, the type of service rendered by the physicians, the date when the service was rendered, and who was the physician who gave the service. For the physician, the databases help him to identify patient’s characteristics, give out proper diagnoses and treatment. According to Roos, Roos, Fisher & Bubloz (1990), database has the characteristics of system wide coverage of entire population, it has unique identifying number because it records the history of services the patient receives, and easy to enroll new patient and it has comprehensive information about the patient. The benefits of having morbidity and mortality data, as mentioned by Roos, Roos, fisher & Bubloz (1990) are: (1) it serves as a monitoring mechanism for effective treatments. For example, the mortality data in the hospital helps the hospital administrative management to compare the number of patient, patient’s length of stay, changes, treatment, and or service analysis, quality of services, patient’s cases or type of treatment needed,

MiniBusiness Plan Parameters( Food truck and we sell mainly smoothies Essay

MiniBusiness Plan Parameters( Food truck and we sell mainly smoothies king) - Essay Example The idea of a food truck will ensure we serve our clients at their convenience by making trips to their premises based on the truck schedule. Our staff are committed to ensure our clients’ interests are accorded first priority. Amazing smoothies is a limited liability company with all the members having an equal share capital in the business. The initial capital will be 100,000 dollars with the contribution of each member at 20,000 dollars with the possibility of further investment in future as agreed upon by the members. The investment will attract an interest of not more than 10% per annum. The monthly variable costs are estimated at 5,500 dollars and fixed cost at 3,000 dollars. The business partners will receive an equal salary at 500 dollars per month but may be subject to adjustment depending on the work rate assigned to each individual. Our sales revenues for the First year is projected at 12,000 dollars per month and to rise to 15,000 dollars within one year of operation. This represents an increase in sales at 12.5% annually. We are targeting expansion to buy more food trucks after the first year so as to be able to cover more market

Exodus 3 Essay Example | Topics and Well Written Essays - 1000 words

Exodus 3 - Essay Example Exodus also teaches us a few things that I would like to speak to you about today. These are leadership, obedience, sacrifice, and compassion. In the age of Moses and the prophets, God used to reveal Himself to people in such explicit and remarkable ways that even the prophets themselves would be left astounded. In addition, God used to correspond with prophets directly, and this communication was so direct to the point that it was virtually face-to-face. Modern religion finds it difficult to reconcile with such events because they are unheard of nowadays. However, this does not mean that God’s presence in our lives has waned. All of us are His children, and so long as we walk in His ways He will manifest Himself to us in ways that serve His purpose. In Exodus 3, we can see that God chose Moses to carry out His mission, which was to deliver the Israelites from Egypt and bring them back to Him. Moses’ story is remarkable because he was abandoned as an infant because his mother feared he would be killed by the Egyptians1. More remarkably, he was later rescued by the unlikeliest of people: Pharaoh’s daughter. He was, subsequently, raised as royalty, an Egyptian prince. Another observation is that Moses was the youngest in his family, and going by the standards of that age he was the least likely to be chosen by God. However, God works in mysterious ways, especially when it comes to choosing leaders. People need to understand that leadership is ordained by God; it is not anyone’s birthright. Consequently, those who occupy leadership positions should work to fulfill God’s commands and guide His people in His path. Leadership, at whatever level, is not something to be trifled with; it is a manifestation of God’s nature and character. Moses had a life before God revealed Himself to him. Of course, he was just herding sheep, but his life was

The Four Major Trends for Mainframe Replacement Essay Example for Free

The Four Major Trends for Mainframe Replacement Essay As software trends change with the time so will the technologies that they run off of and the platforms they use to operate on. One of those technologies is mainframes and the cost to operate these in the traditional sense comes at a very high cost. The solution is to migrate to a Linux/Unix solution; this can potentially drop total cost of ownership by 77%. Since money is the driving factor in nearly all business decisions it is not hard to see the benefit of migrating to the open source solutions. One of the many advantages to Linux/Unix running on the mainframe is that organizations can significantly reduce the time-to-market of new IT solutions and services through application modernization projects and, in particular, through application migration projects (Pedgen, 2010). Being able to update on the fly is a huge advantage to companies that rely on the data network to successfully operate there day to day operations, this is due in large part to it minimizing down time. Linux/Unix can come in a variety of iterations so it is important to fully inspect the needs and goals of the company when making the decision on which to use. Many companies find solace in the fact that the cost to of ownership is low but they need to take in to account the lack of support that comes with such open source solutions but the fact is that most companies will benefit financially even after implementation. Retail is a good example of how Linux can be used on many different levels throughout an organization. The different levels associated can be anything from warehouse logistics to in store daily operations like inventory. Also having the ability to cusotmize programs for each level of the organization creates a more efficient flow of operations by exploited redundancies in typical off the shelf softwares that are available. Linux Tools Support iOS 4.2.1 The growing cell phone world has been dominated for the last few years by Apple’s iPhone and more so in the market of unlocking those phones to be used on other carriers or just to customize the device beyond Apple and ATT’s manufacturers guidelines. Traditionally consumers would use applications like Pwnage, Yellowsn0w and more recently Blacksn0w to infiltrate these devices. ibimobiledevice provides mechanisms that allow Linux programs to communicate with iPhones, iPod Touchs and iPads via USB without the need to jailbreak the Apple device (h-online.com, 2010). There are many benefits to this, one of which is offering synchronization between many different applications instead of being restricted to just iTunes. When you don’t have to use iTunes you don’t have to activate the phone thus you can jailbreak it and do what you will. Applications like this speak to the flexibility of Linux by making itself useful on nearly every medium of technology available today. Linux can offer backdoor access to many different systems to allow for customization or just backing up important data for storage or migration purposes. Who Builds Linux? These Days, More and More Mobile Devs The increase of Linux in the world of mobile devs is a growing trend due to its flexibility and also its lack of compatibility with large name tech companies like Google and Microsoft. Linux does become very useful in the development of mobile applications as well as mobile OS’s, some of the companies that support and make use of Linux are Nokia and Qualcomm. As Linux continues to grow in the mobile world there will be a shift in the iterations of Linux to support more mobile platforms. When large tech companies don’t take the compatibility issue with Linux as high priority it hurts the platform and drives devs to use a more limited set of tools and thus causes a decrease in use amongst those people. The exception to this increase in Linux by use of mobile devs is the continued support of software developers like Oracle and IBM. A lot of the support of this open source software depends on large companies like the aforementioned to build upon its kernal and continue to drive innovation within the software to keep it relevant. References http://www.h-online.com/open/news/item/Linux-tools-support-iOS-4-2-1-1143629.html http://mashable.com/2010/11/30/who-builds-linux/

Primark Performance Management,

Primark Performance Management, Executive Summary: Company Introduction: Primark is a leading retail group in the value sector and operates a total of 187 stores in UK, Ireland (Penneys brand), Holland, Spain and Germany. Primark employs in excess of 27,500 people. In GB, in terms of market share, TNS ranks Primark as GBs second largest clothing retailer by volume and Verdict Research now places Primark as the leading retailer in value clothing. Primark was voted Best Value High Street Fashion by GMTV and ITV viewers. Strategic Aims and Objectives of Primark: Primark is mainly focuses on young people, those are less than 35 year offering them a superior quality and fashion trends at the value of their money. A strong consumer proposition has been developed for the Primark brand and embodied in the line Look Good, Pay Lesswhich communicates Primarks value-based offering in a precise manner, to its core target audience. Primark is offering to one of the high quality merchandise to their customers, at value for money, is supported by service promised by Primark. Its a mission of Primark staff and management to supply quality and class clothing and merchandize at the worth professed. Super competitive prices (the result of innovative technology, supply and volume buying, efficient distribution) Mainstream market product quality, clear focus on the target market, superior store fit, and high street locations. Primark is a high street retailer which has a family of brands and focuses much more on buying, logistics and supply chain managementrather than branding. 1. Set the performance targets of teams to meet strategic objectives. 1.1 Access the link between team performance and strategic objectives. Performance Management: Performance management is an integrated approach enabling managers to set targets, measure and review performance and re-define goals, giving a clear indication whether the activities undertaken by individuals and the organisation are achieving the organisations key objectives. â€Å"Management is a process of directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation.† (Walters) Performance management will look different in different places, but effective organisations share some common characteristics. These are: real-time, regular and robust performance data can-do culture inspired by strong leadership agreed lines of individual accountability clear performance management review, combining challenge and support transparent set of performance rewards and sanctions Effective performance management requires: Aims, objectives, priorities and targets Improvement, action or service plans Performance measures Performance reporting These plans and actions fit within a framework that we summarise as plan, do, review, revise. Through this framework, learning can be harnessed in a continuous cycle of improvement. 1.2 Evaluate tools and techniques available to set team performance targets. â€Å"When you can measure what you are speaking about and express it in numbers, you know something about it.† (Kelvin) Some are the following techniques and tools used for setting the team performance targets. Six Sigma Just in Time (JIT) Kanban Kaizen Six Sigma Six Sigma is a method to achieve near perfect quality. Any service or element of production can be focused by six sigma analysis and has a strong emphasis on statistical analysis in design, manufacturing and customer-oriented activities. The UK Department for Trade and Industry (2005) Just in Time (JIT) To grasp the concept JIT is very simple for example for my journey to college I could have left the house just in time to catch the train. JIT can also be defined as producing the necessary units, with the required quality, in the necessary quantities, at the last safe moment. It means that company can manage with their own resources and allocate them very easily. Kanban Kanban system is Japanese concept. Simply described a â€Å"pull† production or manufacturing   system that controls the flow of work through a factory by only releasing materials into production according to customer demands i.e. only when they are needed. Within the production field, the Kanban process is the most significant of these services. Kaizen Kaizen is also Japanese management method of incremental change. This philosophy assumes that every aspect of our lives needs to be improved. The key elements of Kaizen are: Effort Quality Communication Willingness to change Involvement of all employees 1.3 Access the value of team performance tools to measure future team performance. Primark focus on supply chain management concept in their business to deliver their merchandize to their stores from warehouses in right time, right quantity and right location. Right now for Primark Just in time (JIT) concept works with full swing their one of the most strong business strategy that is Supply chain management of their products. They believe that JIT concept can provides the company huge and diverse benefits. JIT has helped a lot in the following way. Reduced set up times in warehouse the company in this case can focuses on other processes that might need improvement. Improved flows of goods in/through/out warehouse, employees will be able to process goods faster. Employees who possess multi-skills are utilized more efficiently. The company can use workers in situations when they are needed, when there is a shortage of workers and a high demand for a particular product. Better consistency of scheduling and consistency of employee work hours. This can save the company money by not having to pay workers for a job not completed or could have them focus on other jobs around the warehouse that would not necessarily be done on a normal day. Increased emphasis on supplier relationships having a trusting supplier relationship is important for the company because it is possible to rely on goods being there when they are needed. Supplies continue around the clock keeping workers productive and businesses focused on turnover employees will work hard to meet the company goals. 2. Be able to agree team performance targets to contribute to meeting strategic objectives. 2.1 Analyse how to determine the required performance targets within teams against current performance. Performance criteria what so ever the aims and objective of the organisation it should be falling in SMART criteria. S-Specific M-Measureable A-Achievable R-Realistic T-Time bound In order to ensure what you aims and objectives have set by the management either they are realistic achievable and measureable against the required level of objectives and company strategies. Company should having a system on different hierarchical levels to access. Discussion of hierarchy and their responsibilities. Employee Responsibilities Manager Responsibilities Dedication and struggle for the achievement of company goals and objectives. Documentation of the work Ongoing requests for feedback and training Observations and step for improvement at work Communication with seniors, supervisor and managers Get the feedback Insurance of quality of work and professionalism Using of resource at right time and right place Collecting and sharing performance data and analysis Reinforcement and backup Preparing for performance reviews and promotions Provide essential training Strategic objectives and performance measurement systems Reviewing the performance of an organisation is also an important step when formulating the direction of the strategic activities. The main reasons are: Ensure that customer requirements have been met To give standards for establishing comparisons To be able to set sensible objectives and comply with them To highlight quality problems and determine areas for priority attention To provide feedback for driving the improvement effort Primark core strategic objectives and performance indicators Strategic core objectives Performance indicators Focusing on logistic, supply chain management of the goods rather than branding. Primark is a family of brands, they have more than 20 brands name in their stores. This clearly indicates that they are focusing on continuing supply of their good in the store. Focusing on labour laws for their suppliers in different part of the world. They have implemented the ethical trading initiative rules and regulation in the suppliers factories to ensure the labours laws caring and obligations. Maintaining financial suitability To maintain a healthy profit margin they always buy in bulk, whenever you buy in bulk your production cost goes down. Always giving and focusing good quality product to their customers in cheap prices. Mostly people ask how Primark keep low their prices. Primark is focusing on following five things. 1. They do not go for big advertisement. 2. They are buying in bulk. 3. They are just producing most popular sizes. 4. Designs are simple not much complicated. 5.They do not third part interaction in the business. Primark distinguish the blow of environment on its business. Release to air, let go to water, and land filling of solid wastes. Expansion of business in Europe. They are opening 2 new stores in Germany and Belgium. In future they are planning to open store in France. 2.2 Discuss the need to encourage individual commitment to team performance in achievement of organisational objectives. Concept of team: Mullins (2007) â€Å"Team occur when a number of people have a common goal and recognize that their personal success is dependent on the success of others. They are an interdependent.† Motivation: The following definitions of motivation were gleaned from a variety of psychology textbooks and reflect the general consensus that motivation is an internal state or condition that activates behaviour and gives it direction desire or want that energizes and directs goal-oriented behaviour influence of needs and desires on the intensity and direction of behaviour (Kleinginna and Kleinginna, 1981) Primark is basically a retail company, in case of it every employee or team member is depended the work of other team members. For example a task is given by the night manager to ensure the availability of new lines in the department till 7 AM. To complete this task supervisor need 6 staff members but he is having only 4 members, 2 are on sick leave. In this case all the remaining for people has to do some extra effort for the completion of task. Team needs to be motivated to put more energy in achieving their targets. This motivation can be done by fulfilling the needs of the employees so that they get more devoted to the goals or targets. This can be done by giving bonuses i.e. cash, promotion or any other facilities for their social needs. 2.3 Relate the application of delegation, mentoring and coaching to the achievement of organisational objectives. Delegation: The process of entrusting somebody else with the appropriate responsibility and authority for the accomplishment of a particular activity. Delegation involves briefing somebody else to perform a task for which the delegator holds individual responsibility, but which need not be executed by him or her. (BNET Business Dictionary) Primark is growing company having a good number of managers they should need to much more focus on their strategic way of decision making and delegate to fulfilment of their operational and statistical responsibilities. This will help them to open the new way of decision making, project and task sharing. This will reflect the positive and effective way for employees and workers they will start building the trust; the delegation should make the objective clear. Training and guidance should be given. It should also be reviewed and monitored but too much control will not fulfil the idea of delegation. Monitoring and coaching: Actually monitoring an coaching is the way to support those who are in learning and trying process and want to learn and try to achieve something for the prospectus of the organisational goals and objectives. It really plays an important role for the achievement of the common objectives, who are in learning stage. Learners employees get a chance to explore their views and ideas and then they take guidance from experienced and skilled staff or people. This will help them learn the skills and attributes which may help them achieve the Primark goals. 2.4 Evaluate a team performance plan to meet organisational objectives. Thus far, the nature of management has been examined primarily from the point of view of the individual manager. It has been shown how management as the board responsibility for a work process, together with the management functions of planning, allocating, motivating, co-ordination and controlling work are separated from the execution of work itself and dispersed through different managerial positions. Analysis of the common features and variations in managerial work showed that much of what managers do reflects their responsibility for planning, allocating, motivating, co-ordinating and controlling the work of others and the inherently problematic nature of this responsibility. An Initial Performance Plan is a detailed plan for either an individual or a team and is used to: Identify the desired performance levels Identify how these performance levels will be achieved Provide guidance and direction Measure progress towards the desired performance levels Individual and team Performance Plans should align with the organisations overall objectives. This can be achieved by aligning the: Performance Plans with the Team Operational Plan Team Operational Plan with the Team Purpose Team Purpose with the organisations Strategic Plan 3. Monitor actions and activities defined to improve team performance 3.1 Access the process for monitoring team performance and initiate changes where necessary. Monitoring Team Performance: Monitoring the team is one of the most critical aspects of performance management.   This involves not only managing internal staff but also managing any customer personnel and subcontractors assigned to the project team.   Key aspects of effective people management include: Delegating responsibility for work assignments and witnessing the commitment of each team member. Building co-operative working relationships and ensuring effective communications among all members of the project team. Monitoring team morale and taking action to correct problem areas. Providing effective performance review and appraisal to motivate staff and facilitate career development. The processes for monitoring are: Set Up Standards and Procedures for Team Performance Assign Responsibilities Meet with Team Recognize Success Monitor Team Morale Conduct Team Performance and Reviews In Primark high level management and managers are responsible for monitoring of the performance of teams and employees. The main and basic idea includes fro monitoring to ensure that: All the assigned responsibilities are being full filled as per required goals, To identify the opportunities and chance for improvement in the work, To make out the progress against the goals, Evaluate the progress against the internal and external standards. Feedback and reviews: Harry Levinson (1996) The greater the emphasis on measurement and quantification, the more likely the subtle, non-measureable elements of the task will be sacrificed. Quality of performance frequently, therefore, loses out to quantification. Feedback is a message which tells the team how it is performing. Feedback is essential for a team to improve its performance. If the team doesnt get feedback, it has no objective measure to guide it. The managers of Primark are responsible for seeking of feedback from their employees and customers. It is very important to know what the company is delivering in term of their objectives and goals are satisfying in real means to the people or not. The employee feedback should be in the form of asking them whether they are satisfied with the current policies of the company, the environment of work, facilities they are being given by the company and are they being over burdened of the work. Performance evaluation: McKinseys 7-S model is a helpful framework for exploring why a performance deviation might have occurred. The model starts on the premise that an organization is not just Structure, but consists of seven elements: Strategy Plans for the allocation of a firms scarce resources, over time, to reach identified goals. Environment, competition, customers. Structure The way the organizations units relate to each other: centralized, functional divisions (top-down); decentralized (the trend in larger organizations); matrix, network, holding, etc. Systems The procedures, processes and routines that characterize how important work is to be done: financial systems; hiring, promotion and performance appraisal systems; information systems. Skills Distinctive capabilities of personnel or of the organization as a whole. Staff Numbers and types of personnel within the organization. Style Cultural style of the organization and how key managers behave in achieving the organizations goals. Shared Value The interconnecting centre of McKinseys model is: Shared Values. What the organization stands for and what it believes in. Central beliefs and attitudes. 3.2 Evaluate a team performance against agreed objectives of the plan. Assessing the performance can be done by taking the feedback and comparing it with the planned targets. Amending or changing it according to the need. Inform the team their areas of responsibilities and where focus or change is needed. Motivating them and keeping record of all the documents. At Primark there is group of manager who are responsible for the evaluation of team. What they do? Access the daily based achieved targets against the given tasks. Monitor the individual participation for the purpose of promotions. Get feedback from new employees and their contribution in doing job. Do analysis of required documentation related to work and their presentation. Access the planning of job and alignment for achievement of goals. Judge the interest and commitment of employees for doing the job. Monitor the allocated resources for particular task are they enough or not. Do give the awards and appraisals for the motivation and dedication of employees. 3.3 Evaluate the impact of the team performance in contributing to meeting strategic objectives. Team performances in contributing the strategic objectives have a great impact by doing this team performance can enhance. Team performance measures can be set: The objectives and targets for the teams Customer satisfaction targets Commitment with the company and objectives Skill and expertise levels for the teams Primark management is keeping proper record and control of the overall objective of the company whether they are being achieved by team or not. Are the customers being satisfied by the service provided by the companys employees? Are the staff members doing their responsibilities as a team member i.e. achieving targets, following company policy, time punctuality and absenteeism etc., and the level of skill for doing job. If any of these things is not being achieved then positive steps should be taken in order to achieve the company objective and maintain the standards and policies. Use of Key Performance Indicators (KPI): Defined Measurable/quantifiable Aligned with goals Can be used as a benchmark Reasons for Variance: Lack of training work and motivation Insufficient resources at work place Socio Political environment Unexpected working circumstances Bad KPIs It is the liability of the management of Primarkto execute and bring any needs compulsory for the better performance and achieving of company goals. Have to check is there any lack of training or motivation, reasons should be sought and proper and required training should be given to the staff. Proper resources to be arranged for the like providing proper uniform and working tools and stuff. Working environment should be examined on periodic basis to avoid any misshape related to health and safety, any strikes or resignation of the workers. If the Key performance indicators are not as per requirement they should be replaced and should introduce reworking realistic and achievable standards. 4. Apply influencing and persuading skills, to the dynamics and politics of personal interactions. 4.1 Determine influencing and persuading methodologies to gain the commitment of individuals to a course of action. Influence is defined here as the attempt to modify others behaviour through the mobilization of or reference to power resources. Leaders are the people who have influence with power having clear focus on the company objectives; they can motivate the employees and can change or modified the company strategies accordingly. There is no single method of influencing or persuading everyone. Working climate: There are two types of climate sunny stormy.   Sunnyteam climate mean people are allowed to take initiatives and understand their contribution to do good performance. People know their abilities, skill, and motivation of team members are recognized. There is a clear direction and good communication. Workload is distributed evenly. Physical work environment is conducive to good performance. Stormyteam climate mean people are not allowed to take initiative and they do not understand their contribution to do good performance. People have little understanding of their role. There are conflicting goals and mixed messages. Work is spread unevenly amongst the team. Physical environment prevents good performance. Improvement factor: Climate in team can be improved by Create a shared vision Improve the physical environment changes Use ideas from the team to make improvements Consider peoples skills, abilities and aspirations Influence and Power: Deploying power to influence others behavior is only rarely an obvious, straightforward, visible process: influence mat take a variety of different forms. First, power resources may used to influence behavior either positively, in the sense of providing the resources to the benefit of the recipient, or negatively, in the sense of withdrawing or withholding the resources to the cost of the recipient. There should be a balance between the power and influence taking the example of Primark if the managers of the Primark are having power and authority but no influence to the employees and supervisors than this can be the lost of the company and resources to achieve the strategic objectives of the company. Motivational Value System: Elias Porter, everyone has a basic desire to feel good about themselves, but we achieve that in different ways. Philanthropic person is motivated and most rewarded by helping others. An analytical person will find reward in carful analysis of a problem and minimizing risks. People feel empowered when they are able to express their natural style. Individual impacts on others: Understanding the individual impacts on the others; get feedback from colleagues. A questionnaire is used that is called 360 °. 360 ° Feedback The idea of 360-degree feedback is that the performance of an individual is rated by people who are related to the individuals work. This could include reports, peers, managers, customers or clients, colleagues etc. 360-degree feedback gives the employee of the veterinary practice insight into how peers and other relations perceive him. It increases self awareness and position in the context. 360-degree feedback encourages self-development. It increases understanding of the behaviours required to improve personal and organisational effectiveness.   It increases communication within the veterinary practice. Its a powerful trigger for change.

Persuasion In Business Communication English Language Essay

Persuasion In Business Communication English Language Essay Almost every communication in our life bears the element of persuasion. Persuasion is an important element of any business communication. The definition of persuasion. The definition of persuasive communication. Five stages of understanding of the speech by the audience implied by the persuasive communication. Three techniques that will make any business communication more persuasive: the message should be built around the other persons interests; the pronoun you should be used instead of I and me; different barriers to persuasiveness such as misspelled word and grammar mistakes should be eliminated. The importance of body language in making business communication persuasive should not be underestimated. Action points or specific tasks for the audience should be clarified. Conclusion Persuasion is a constituent part of every business communication. In order to persuade the audience some strategies should be put into practice and thus you will succeed. I wasnt a great communicator, but I communicated great things Ronald Reagan. All business communications, at least the majority of them, are persuasive and aimed at convincing the other people to think and to act as we would like them to. Almost everything of what we communicate contains the persuasion component in it. There is a simple example of this idea. Thus, the most intriguing words in English language I love you can be uttered self-sacrificing and self-serving. The self-sacrificing meaning presupposes that the person who utters these words wants to give something to the other person. But the self-serving meaning is the opposite one: it presupposes that the one who utters these words expects some profit from them from the other person. Persuasion is a very important element of any business communication. It can be used for various purposes: to convince someone in your point of view, to make someone change his or her ideas about something, to resolve disputes. Persuasive communications are not restricted to a definite sphere of business; they are common for all business industries. Thus, a politician may use persuasive strategies in order to influence voters to vote in his favor. Thereby, persuasion is an important concept to employ when endeavoring to alter the attitudes, beliefs and mindsets of others in order to encourage them to endorse your way of thinking (Wakeling 2010). Persuasion alongside with good negotiating skills will ensure that you get the best possible deal negotiating terms and contracts with clients and suppliers. There is one more definition of persuasion. Persuasion is a communicative process of altering the beliefs, attitudes, intentions or behavior of another by the conscious and unconscious use of words and non-verbal messages (Ilardo, 1981). Persuasive communication is any message that is indented to shape, reinforce, or change the responses of another, or others (Stiff, Mongeau, 2003). Persuasive speech is usually intended to influence both individuals and groups of people to accept a particular belief or position. The speech that is persuasive requires an intense listener focus and a clear understanding of the audience. Persuasive speech presupposes that the speaker should take the audience through five stages of understanding (Flacks, Rasberry, 1982): awareness of the problem; understanding the problem; understanding the proposed solution; visualization of the effects of the proposed solution; understanding how they, the audience, must act. So, first the audience should be introduces into the nature of the problem or situation. The speaker should give the concise statement of the problem from his or her point of view. It is very important that the relevance of the problem is shown to the audience; in other words, the way the problem can affect them. The speaker describes the possible solution to the problem and shows the audience how the suggested solution can be nefit them in particular. And finally, the speaker points out the aid that can be done by the audience, indicating the actions that must be taken. Considering the fact that everyone needs to convince other people in something, it is worth exploring three simple ideas that are easy to use (Abbott 2010). These ideas or techniques will definitely make any business communication situation more effective. First, one should always bear in mind that persuasive communication is always focused on the other person. Thus, when we write or speak, we should always have the other person in sight. One of the most important components of effective communication is to ensure the listener that he or she is an important part of your vision. Thus, using the word we instead of I and me will help to attract the listeners attention and to conciliate him or her. The person will get more involved in what you tell and thus you will have more influence over your listener. It would be wise to place yourself in the mindset of your audience and to identify what is the attitude of your audience towards what you are going to discuss with them. You will be able to use the information you get to identify how you can persuade your audience in your ideas. Thus, communication will definitely be more convincing when the message is built around the other person. So, if someone is to be convinced in something, our attention should be concentrated of this persons interests and response. You should address the issues in his or her terms in order to get the desired response. Thus, if you sell something you should think and talk about his or her benefits after buying this product but not about your income. Second, while persuading someone you should use persuasive words. Once it was already observed that our attention should focus on the other persons interest, we should thing over the choice of words while preparing a written document or a speech. Most of the persuasive expressions most frequently used in the business communication contain the pronoun you. And it is not occasionally. The reason to this frequent usage of the pronoun you is that most people consider this word to be the single most powerful word in their vocabularies, bettering even words like the classic words referring to the idea of getting something without paying and to having intimate relations (Abbott 2010). Besides, using this word helps you to focus your attention on the recipients interests and profits. Writing a letter or preparing a speech it is worth trying to use you in every paragraph. That will definitely add to the persuasiveness of your message in business communication. Third, it is necessary to eliminate various barriers to persuasiveness. It is useful to remember that no matter how good the products you try to sell are, some people just do not need them and therefore are not interested in the speeches dedicated to the usefulness of the product you sell. This point is worth remembering. However sometimes even if a person needs a product someone sells the incompetence of a manager can spoil everything. Thus, making your message persuasive youd better not forget to avoid spelling mistakes, grammar mistakes, missing or misplaced punctuation marks and many other writing sins. It may happen to every one of us in life, but if your intention is to persuade someone youd better avoid these things. Making mistakes, we distract our readers from the subject of the business communication and that undoubtedly reduces the power of persuasion. Besides, apart from the correct choice of words, you must be also sure to use the correct body language. The role of the body language in communication especially in business communication should not be underestimated. Body language is an important part of communication which can constitute 50% or more of what we are communicating (Using Body Language). Thus, be sure, you remember to use effective body language alongside with words, as your body can help you to gain attention of your audience and win their favor. Eye contact should be maintained and it is also appropriate to greet your audience with a firm hand shake (if the number of people you have to persuade is not too large). You should also stand up straight and avoid shifting from side to side. Confidence in your movements and words will make your audience believe you and thus you will be able to persuade them. Being persuasive also mean that you should clarify action point. You should give your audience action points or specific tasks to carry out if you want to be persuasive. Thus you will ensure them that they can act on what they were persuaded to do. Thus, if you are a manager who persuades a member of your work team to do some job, you should give him a deadline for his responsibilities. This will definitely ensure that you carried through your persuasive communication and met the objectives. To sum it up, the idea of persuasive business communication is that it should be thoroughly prepared beforehand according to various strategies and techniques. Thus there are three important techniques that may help to raise the persuasiveness of your messages in business communication. It is important to focus your attention on people receiving your message; it is necessary to use the pronoun you as frequently as possible; it is necessary to eliminate barriers that may lessen persuasiveness in business communication, such as grammar and spelling mistakes. Any of these techniques will do a lot to make any business communication more persuasive, but if all of them are used, you are sure to have successful negotiations. It is also important to think it over before the communication whether persuasion is the goal of your message, either directly or indirectly. If it is, then three techniques will do their work and provide you persuasive business communication. Besides, it is also worth to remember that body language influences persuasiveness in business communication very much. The unprepared written message or speech will never be persuasive. It should be definitely prepared. However, it is not impossible and if some efforts are put, it is really possible to make a business communication really persuasive.

Philosophical And Historical Foundations Of American Politics :: essays research papers

The Founding Father’s views on government were influenced by both the classical republican and the natural rights philosophers. The two groups of philosophers held very different views on how a government should run. The classical republicans believed that the individual should sacrifice his or her personal freedoms in order to gain the greater good. The natural rights philosophers, on the other hand, held that a person’s individual freedoms out to be preserved at all costs. The two greatest examples of historical precedent in republican government were the ancient Greek and Roman civilizations, which both gave the people a great deal of power in the government by allowing them a voice. The natural rights philosophers favored the Greeks, while most classical republicans admired the Romans.   Ã‚  Ã‚  Ã‚  Ã‚  The theory of classical republicanism is that the best society is one that promotes the common good instead of individual interests. One of the ways that this is done is by limiting individual rights. This idea began in Rome in 509 after King Servius’ successor Tarquin the Proud behaved in such a tyrannical way that the outraged aristocracy ousted him. In response to the unspeakable treatment, the Romans changed the government’s job. The elite proclaimed themselves the protectors of Rome against tyranny. This mindset became crucial to the ideology through which they justified their political supremacy. From this point on, there would be intense suspicion of any individual who tried to turn popular support into personal power.   Ã‚  Ã‚  Ã‚  Ã‚  Numerous problems can arise in a society which emphasizes both individual rights and the common good because the two goals are often conflicting in nature. Everyone desires individual rights, but to protect the common good a social contract must be in effect. This means that some personal rights must be sacrificed for the good of the community. The natural rights philosophy considered the rights of the individual to be of primary importance, but classical republicans held that the community’s interests were more important. Classical republicans required that people care for each other in small communities, and shared similarities in finances and religion. This required an official religion and a single set of family standards had to be followed. Thus it was obvious that this would not work in America, since so many people had come here to escape their official religions and to seek economic opportunity.   Ã‚  Ã‚  Ã‚  Ã‚  The classical republicans stressed the need for moral education and homogeneity in order to protect the interests of society.

Kevin Mitnick :: Hacker Hackers Hacking Computers Essays

Kevin Mitnick Hacking has been around since the birth of computers. When the term hacking was first used, its meaning was not that of how we think of it today. At the origins of computing, a hacker was considered to be just a "creative programmer (Baase, 2003)." Early forms of computer games as well as the beginnings of operating systems were discovered and created by these original hackers. These hackers plunged into systems as a way of an intellectual challenge and to aspire to gain knowledge (Baase, 2003). Kevin Mitnick believes he falls into this realm of hackers. Hackers in today's era are now looked upon as criminals who invade the privacy rights of individuals and have the ability to deliver worms/viruses. The differences are that hackers today have full intentions of delivering terrible viruses and worms. Mitnick was one of the most infamous hackers during the 1980's. He molded his hacking style around the stupidity of humans and his quest for intellectual knowledge. The ways in which he w iggled his way into computer systems extenuates many of the issues surrounding computer security and privacy. Kevin Mitnick, "the worlds most notorious hacker" hacked into his first computer at the age of 16 when he hacked into Digital Equipment Corp. ( DEC) by phoning the company and claiming to be the lead developer of a new product (Weintraub, 2003). DEC then proceed to give him the passwords needed to hack into their system. Many of the jobs that Mitnick pulled exploited the ignorance of humans rather than the security software of the companies. Based on what he accomplished, he showed that a path can be made into a system without a computer or modem. This "social engineering", was Mitnick's forte. Mitnick tries to warn corporations now that "There is no patch for stupidity." (Mitnick, 2003) We are getting to an era in life were humans are not smart enough to run the machines they created. Someday computers may be run and created by other computers completely making humans obsolete in the realm of computer operation. This is a very scary thing to think about. When computers start having the ability to run themselves without human interference who knows what will happen. This is a fear that is embedded into the minds of many luddites. Where will this new technology end up? How far will it go before it destroys the integrity of life as it is now?

Persepolis Essays -- Marjane Satrapi

Persepolis Amazing, intriguing, and unimaginable are just a few words to describe how I felt about Persepolis while I read this true life story of Marjane Satrapi. This book has helped me to see all the life struggles, good times, and adversities that Marji faced between the ages of nine to thirteen. The Islamic Revolution had such a daunting effect in the Middle East, especially in the county of Iran where Marji and her family resided. In the year of 1979 all that Marjane knew what it was like to not have to be forced into wearing a veil. Before the Islamic Revolution she was able to attend a a French Non-Religious school where girls and boys were allowed to study and play together. Unfortunately her world of carefree ness ended once the Islamic government decided to change their ways and force others to conform to their religious beliefs of what is right and wrong. Marjanne was raised by two very independent and brilliant parents who were upper middle class people. Her parents tried to raise her to believe that she could be anything that she wanted to be as long as she put her mind to it. Mr. Satrapi would give Marji books on communism and by Marz, because her father was a Marxist. Once the Islamic revolution took over Iran Marji had to wear the veil and was not allowed to go to school with her male friends because it is not of Islam for children of different sexes to be educated in a unisex school environment. Marjane's mother Mrs. Satrapi was a protester and her and her husband believed in protesting for things that they did not believe in. Protesting was seen as demonstrations that meant bad to all who participated in them. Well Mrs. Satrapi, was photographed by a German photographer in the act of protesting one day... ...had a law that if a virgin woman was against the Islamic Revolution she would be married first to her enemy and she would be de-virginized and then killed. I found this really appalling not only were these girls about to be killed because they had different opinions, but first their innocence would be taken from them. I really enjoyed this book and it made me sympathize with the good people in the Middle East. It was nice to see how Marjane Satrapi grew up and try to learn how difficult life was for her and her people. This book made me really grateful for all that I have been blessed with through God. This novel taught me a lot about Iranian history and how the whole Islamic Revolution began. This novel was so good that I am in the process of going to buy the follow-up to her novel. Bibliography: Satrapi, Marjane. Persepolis. Paris: Pantheon Books, 2003. Persepolis Essays -- Marjane Satrapi Persepolis Amazing, intriguing, and unimaginable are just a few words to describe how I felt about Persepolis while I read this true life story of Marjane Satrapi. This book has helped me to see all the life struggles, good times, and adversities that Marji faced between the ages of nine to thirteen. The Islamic Revolution had such a daunting effect in the Middle East, especially in the county of Iran where Marji and her family resided. In the year of 1979 all that Marjane knew what it was like to not have to be forced into wearing a veil. Before the Islamic Revolution she was able to attend a a French Non-Religious school where girls and boys were allowed to study and play together. Unfortunately her world of carefree ness ended once the Islamic government decided to change their ways and force others to conform to their religious beliefs of what is right and wrong. Marjanne was raised by two very independent and brilliant parents who were upper middle class people. Her parents tried to raise her to believe that she could be anything that she wanted to be as long as she put her mind to it. Mr. Satrapi would give Marji books on communism and by Marz, because her father was a Marxist. Once the Islamic revolution took over Iran Marji had to wear the veil and was not allowed to go to school with her male friends because it is not of Islam for children of different sexes to be educated in a unisex school environment. Marjane's mother Mrs. Satrapi was a protester and her and her husband believed in protesting for things that they did not believe in. Protesting was seen as demonstrations that meant bad to all who participated in them. Well Mrs. Satrapi, was photographed by a German photographer in the act of protesting one day... ...had a law that if a virgin woman was against the Islamic Revolution she would be married first to her enemy and she would be de-virginized and then killed. I found this really appalling not only were these girls about to be killed because they had different opinions, but first their innocence would be taken from them. I really enjoyed this book and it made me sympathize with the good people in the Middle East. It was nice to see how Marjane Satrapi grew up and try to learn how difficult life was for her and her people. This book made me really grateful for all that I have been blessed with through God. This novel taught me a lot about Iranian history and how the whole Islamic Revolution began. This novel was so good that I am in the process of going to buy the follow-up to her novel. Bibliography: Satrapi, Marjane. Persepolis. Paris: Pantheon Books, 2003.

How does the author make Lennie a sympathetic character? Essay

In â€Å"Of Mice and Men† John Steinback makes Lennie a sympathetic character by his description of his character as well as his physical appearance. Lennie is also revealed by the author through the other charactersà ¯Ã‚ ¿Ã‚ ½ perceptions of him and how Lennie interacts with them. Lennie’s attitude and actions are not the same towards all the characters in the story. He gets along well with some of the characters in the story and with some he doesn’t. The first impression the reader gets of Lennie is ironically his size. He is described as â€Å"opposite† to George with â€Å"†¦a huge man, shapeless of face, with large, pale eyes, with wide sloping shoulders and he walked heavily†. But we are contradicted in this. John Stienbeck uses descriptions of animals to describe Lennie. When he drinks water from the pool his action is described as â€Å"snorting into the water like a horse†. When he moves and walks he is described as a â€Å"bear† when it drags its paws. He is described by John Steinbeck as a very simple character who has the innocence of a small boy who doesn’t know how much harm he is doing to the rat or in Lennie’s case to Curley’s wife. When Lennie and George are on their way to the ranch, Lennie shows his innocence when he says â€Å"I won’t get in no trouble, George. I ain’t gonna say a word†. After he kills the mouse, he says â€Å"I wasn’t doin anything wrong with it, George. Jus’ strokin’ it.† From the first part of the story when the autor gives us the physical description of Lennie, we see Lennie is a gentle giant whose strength is way far out ways his brain. Although Lennie is described as being immensely strong and physically big, his actions reveal a gentle, friendly person underneath. He has a very soft character because whenever Lennie makes George angry, he gets upset like a small child. Steinbeck describes his actions as those of a â€Å"a terrier†, he says this when he refuses to bring the mouse to George, he is like a â€Å"a terrier who doesn’t want to bring a ball back to its master†. He is also described as â€Å"a bull† and like â€Å"a sheep†. â€Å"Lennie covered his face with his paws and bleated with terror†. Another example of when he acts like an animal is when he â€Å"growls back to his seat†. When we read that he is cuddling the pup, it tells us how much me loves animals and when he kills it he doesn’t kill the animal on purpose because he doesn’t know how strong he is, When he doesn’t know his own strength â€Å"I was only petting it. Another occasion is when Lennie crushes Curley’s hand and then later on he says, â€Å"I didn’t wanta hurt him†. At one point he acts like a child who gets attracted to things he likes, for example- the pup and Curley’s wife’s hair when she asks him to move his hand over it. When he likes something, he sticks to it and doesn’t leave it because he doesn’t know how much harm he is doing to it. So, Lennie is a friendly person who doesn’t understand how strong he is or the consequences of his strength. Therefore, Lennie is described as a simple person who has low intelligence but also a very strong person. Another consequense of his simplicity is that he depends on George to help and guide him over small things. He needs George to take care of his work permit. Lennie cannot differentiate between things which are right and wrong and needs George to help him with that. For example, Lennie doesn’t realise that Curley’s wife is a seductive woman and he often speaks to her. But he stops speaking to her after George tells him that â€Å"Don’t you even take a look at that bitch. I don’t care what she says and what she does†¦.but I never seen no piece of jailbait worse tan her.† He makes him understand that and tells him not to speak to her. He makes him realise that she isn’t the right type of woman to talk to. Another consequence is when Lennie is drinking water from the pool and is told off by George to not to drink from it. He says because â€Å"its scummy†. He treats him like a child and needs to be told every moment to what to do and what not to do like when he drinks the water from the pool, George tells him â€Å"You gonna be sick like you was last night†. This tells us how much care George has for him because if Lennie falls sick and if he dies, then there wouldn’t be anyone for George to be with as during the Great Depression, the ranchers used to be alone without any friends. George didn’t want that to happen. Due to Lennie’s lack of intelligence the other farm hands treat him differently and sometimes, Curley’s case, crudly. He doesn’t get along very well with all the members of the farm, for example with Curley and his wife. Curley hated him from the first time because â€Å"He hates big guys†. When Lennie crushes Curley’s hand, we are pleased that, in Lennie’s grasp â€Å"Curley was flopping like a fish on a line,† but Steinbeck does not write fairy tales where good triumphs and evil is punished. In the cruel reality of life,it is Lennie who will be destroyed and Curley who will continue to torment anyone who threatens his ego. The same thing is also with Curley’s wife because he wants to obey to what George told and he tells her â€Å"I ain’t supposed to talk to you†. Slim describes him â€Å"Lennie’s jes’ like a kid. There ain’t no more harm in him than a kid neither, except he is so strongâ₠¬ . This tells us that he is as harmless as a child and he can be harmful when it comes to situations where he cannot survive in a world of cruelty, selfishness and contempt. Throught the story, he is described as a sympathetic person in loving terms. When he says â€Å"he’s a nice fella. Guy don’t need no sense to be a nice fella†,it tells us that he enjoys the company of Lennie and he gets along well with him. He treats him and listens to him like a kid. Lennie always wants to be with someone. For example when George leaves him and goes to the bar, he cannot be by himself. The only person whom he knows who doesn’t go out is Crook because he is regarded as a â€Å"nigger† by the farm hands. The people in the farm regard him as that all black men are â€Å"crooks†. He is different from the other farm hands because the farm members treat him as an outcast as he is â€Å"black†. Therefore, from what I have read and analysed I can say that George stands as a father for Lennie as he takes care of him, serves him food, tells him the difference between right and wrong. As a consequence of all these factors, the final scene is heart breaking for the reader when George shoots Lennie. He himself chooses to shoot Lennie because a father would rather shoot his son himself rather than let anyone else shoot him. He tells Lennie to go over and tell him about the dream while he aims the gun behind him to shoot him. This is a very sad and controversial scene because Lennie is dreaming about having his own farm where he can tend his favorite animals like the rabbits, rats, etc whereas George goes through a very bad moment in which he has to shoot his best mate. Lennie himself doesn’t know that his best friend is going to shoot him.

Christian Counseling Methods Essay

Introduction Christian counselors are doing God’s work and must use the Spiritual Gifts with which they were blessed to be able to reach their clients. While it may be difficult to always reach a client right away, when a Christian counselor can be effective and help someone understand what God desires for them, it can be a very fulfilling and satisfying experience. But the Christian counselor must know what method they plan to use with each client and figure out quickly if they need to switch methods to become more effective in reaching the client. As is the case with secular counseling, Christian Counseling has many different methods that can be used. While some of these methods are preferred by more counselors than others, they all have some similarities and some differences, including in their goals, concepts, strategies, and how to develop a counseling program within a church community. This paper will attempt to explain those similarities and differences, with the methods being compared to Lawrence Crabb, Jr.’s method that he wrote about in his 1977 book entitled Effective Christian Counseling. Part I: Goal of Christian Counseling From the very beginning of his book, Crabb tells Christian counselors that they must ask the question â€Å"What is the client ultimately asking for?† (Crabb, 1977, p. 20). Christian counselors must try to determine what a client is trying to get out of counseling. If the client is attempting just to receive happiness out of counseling, they may not have the correct mindset as they start counseling. One of the goals that clients should have is to become closer to Christ. As Crabb states, â€Å"An obsessive preoccupation with â€Å"my happiness,† however, often obscures our understanding of the biblical route to deep, abiding joy† (p. 20). Counselors must direct their clients to follow the Word of God and to follow in the path that He has set down for them. Christians are told that if seek the Lord and wind up sitting  at His right for all of eternity, this will grant us eternal happiness. To be able to realize this, Crabb tells Christians that they must strive for and obtain spiritual and psychological maturity. To obtain this, Christian counselors need to push their clients to do two things. Crabb says that Christians, to mature, they must obey God in the present moment and also strive for â€Å"long-range character growth† (p. 23). If Christians mature spiritually, it will make it easier for them to follow the path God has set down for them and their happiness, in this life as well as the next, will increase. Rogers’ Client-Centered Therapy (RCCT), Cognitive-Behavioral Therapy (CBT), and Rational Emotive Behavior Therapy (REBT) all have very similar goals. All three methods speak less about concentrating on long-term (next life) goals and focus much more on the immediate goals that a client wants in the near future. Instead of maturing spiritually and psychologically, RCCT, CBT, and REBT focus more on just corrective actions and teach that â€Å"undesirable responses can be unlearned and replaced with more desirable ones† (Andrews, 2010, p. 112). Clients are taught ways to avoid continuing the same behaviors that they may have acted on in the past instead of learning why God wants Christians to obey Him. Learning how to be more like Christ and what rewards await us in the next life is a great motivator to help Christians mature and achieve all of their goals for this life and all eternity with God. While Christian counseling may have a different overall goal than RCCT, CBT, or REBT, this does not mean that Christian counseling cannot use some of the concepts of the other methods. Using multiple methods and finding the right method to reach each client should be the overall goal of any type of counseling, be it religious or secular. If this is not the overall goal of the counselor, the client may want to consider finding another counselor who will better assist them. Part II: Basic Concepts One of Christian counseling’s most important basic concepts is getting deep into a person’s psyche and figuring out exactly what is missing from them not just mentally, but spiritually that may make them less happy than God  desires them to be. As Crabb (1977) describes, Christian counselors must figure out what kind of personal worth does a client sets in themselves, how significant do that client consider themselves in the grand scheme of God’s creation, and how secure is the client in their own skin (p. 61). Every client may have a different way of defining their own personal worth, and this is something that a Christian counselor must be able to recognize. Effective Christian counselors will be able to figure out where their client feels the safest and where the client feels like they have the most significance within God’s Kingdom. Without being able to do this, it will be very difficult for a Christian counselor to effectively reach their client and initiate change within that person’s life or actions. REBT can be very effective when used in coordination with Christian counseling. Although the founder of REBT, Albert Ellis, was originally staunchly anti-religion, â€Å"his philosophical stance toward religious beliefs has somewhat softened† (Johnson, Ridley, and Nielsen, 2000). Mr. Ellis has even stated â€Å"that even devout religious commitment may be helpful for many clients† (Johnson, et. al.). This shows that even someone who originally rejects the idea of God being helpful to those suffering in their lives can be shown the light. The basic concept of REBT began by stating that people shaped their views and actions by the culture within which they were brought up. Depending on a person’s culture, that can help determine their self-worth, their own significance within their culture, and how secure they feel within their culture because of their place in society. Christian counseling can be used to help them understand that God views everyone, no matter what skin color, age, or social class, as equal and as His children. Christian counseling may have differing concepts from RCCT, CBT, and REBT at times. All counseling concepts, however, look to assist the client in their lives. By using the methods together, the Christian counselor may be able to find that the client is more receptive to the advice that is being given to them and more apt to act on that advice. Part III: Basic Strategy The main strategy of Christian counseling is to help the client identify issues going on in the client’s life and how the client can improve their  actions to be more like Christ. Identifying issues, behaviors, mindsets surrounding actions can help to change a person’s actions when the same situation may arise in the future. As Crabb (1977) states, one of the most important strategies later in counseling is to â€Å"plan what your client will do differently now that his thinking has changed† (p. 157). The importance of identifying the poor thinking processes and figuring out how to correct those processes cannot be understated. Just because the thinking has been identified does not mean a person will act on changing it unless some sort of plan is put into place with the counselor. RCCT has what could be described as a very unorthodox strategy of helping the client. RCCT states one of the strategies is that â€Å"the therapist, in no way, should judge or evaluate the individual† (Kensit, 2000). This seems a very strange request to make of a therapist. While it is good for the client to determine the direction of each counseling session and what they feel like disclosing to their counselor, not allowing a counselor to evaluate the client seems a very dangerous strategy. The client may be more open to their counselor, but they are also not receiving any feedback, be it positive or negative, and may not be able to determine for themselves how their actions need to be corrected and how they can improve their lives. Christian counseling seems to have the more effective strategy when it comes to helping clients improve their lives and mindset for the long term. Having a counselor help identify should be more effective than just having a counselor sit and listen and not give any true feedback. Without some feedback from the counselor, the client may as well not come into counseling, as they are not truly getting much out of it. Part IV: Developing a Counseling Program in the Local Church Christian counseling is really the only method where the church is used and where programs are developed. While it was written nearly 30 years ago, Crabb (1977) states that â€Å"In the churches particularly, group work and peer counseling have spread in epidemic fashion† (p. 163). This seems to still hold true today. There are many different types of peer support groups in church, such as young married couples, men’s groups, women’s groups,  divorced groups, and many more, and they all use Christian counseling methods to support each other within the group. Having someone who is in the same or a similar situation that you may be in is helpful. While many of the people in these groups may not have any sort of true schooling in counseling methods, often times there is a moderator who will help move things along and can offer assistance to those who may need a professional to talk to in addition to their peer group. By using the Spiritual Gifts with which members of the church are equipped, peer counseling and having counseling programs within a church community can be just as effective as having individuals seek professional help. Conclusion Christian counseling would appear to get deeper into a client’s psyche than secular counseling. While RCCT, CBT, and REBT can be effective in helping someone change their actions for the short term, Christian counseling should prove to be more effective for most clients. Christian counseling looks much longer term than the other styles of counseling. Using Christian counseling in coordination with some of the other methods may assist RCCT, CBT, or REBT to be more effective and successful. Having a basis in looking towards the long term future and figuring out what God wants for His people will never be a bad method of counseling, just so long as you find a way to reach the person, use the resources around them, and are able to figure out what a client uses to determine their own value in God’s creation. References Andrews, L. W. (2010). Cognitive-Behavioral Therapy. In Encyclopedia of Depression (Vol. 1, pp. 112-113). Santa Barbara, CA: Greenwood Press. Retrieved July 23, 2014, from http://go.galegroup.com.ezproxy.liberty.edu:2048/ps/i.do?action=interpret&id=GALE%7CCX1762700076&v=2.1&u=vic_liberty&it=r&p=GVRL&sw=w&authCount=1 Crabb, L. J. (1977). Effective biblical counseling. Grand Rapids, MI: Zondervan Publishing House Johnson, W. B., Ridley, C. R., & Nielsen, S. L. (2000). Religiously sensitive rational emotive behavior therapy: Elegant solutions and ethical risks. Professional Psychology: Research and Practice, 31(1), 14-20. doi:10.1037/0735-7028.31.1.14 Kensit, D. A. (2000). Rogerian theory: a critique of the effectiveness of pure client-centred therapy. Counselling Psychology Quarterly, 13(4), 345-351. Retrieved July 23, 2014, from

Mentor

Instead of cursing the dark we have to light a candle; instead of looking down at the gutter at the roadside on a moonless night why not look up and appreciate the stars   in the sky? We should put passion in every undertaking. And instead saying â€Å" It’s cloudy outside but it’s a Sunday,† why not make it as an opportunity and say   â€Å"It’s a   great Sunday!† Meaning you’re optimistic that the day   would turn out right  Ã‚   because you are free from your office work—of your responsibility here–  Ã‚   despite the clouds hovering at the horizon. Right? In short we, all of you (managers, supervisors, section heads) should try to inspire others through your thoughts, words and deeds. First you should think and act as mentors and not mere managers or slave drivers of employees.   A mentor says â€Å"we have to do this way,† rather than ordering a subordinate â€Å"to do that way.† Make yourself  Ã‚   part of the solution – a member of the team. As a mentor you take every problem as a new challenge. As proactive mentor you have to be ahead of the situation or you have to put up measures to prevent potential problems   to crop up. To be an effective mentor you have to have the unlimited capacity to understand. How? Review your college psychology, about human nature or behavior, about motivation and aspirations of individuals. Make your subordinates feel that their aspirations and ambitions would be addressed by playing   their roles in the company. Make their individual ambitions and the company’s objective   one. Make them proud to belong to the company since they are being taken care of including their loved ones. To be a competent mentor every manager should have an open line of communication. You have to remove the partitions and cubicles. Let every worker approach you any time of the day – or night — and help him solve even his personal problem. As a mentor your responsibility does not end after office hours. The communications line should be open 24 hours a day. Mentoring is like coaching a football or basketball team. A coach is a mentor-leader —not a manager– because he inspires people. Your effectiveness as a coach could be measured on how the athletes play the game and not on the number of games won. The objective of the manager is to win all the games. As for the coach? His foremost consideration is the welfare of the individual players including their future and direction. Winning is secondary. Winning is not the objective. Winning a game or the championship should be the result of mentoring. No amount of shouting, cursing or suspension could make a player give a 100-percent contribution to a game if he is not inspired to play. He only gives his best because of the motivations from his coach. An example is Carter of the popular movie Coach Carter. He made men out of the spoiled and undisciplined youngsters. He transformed their lives—and their future. He considered every game lost an opportunity for each of his players to improve and do better. Carter   provided them reasons to live a beautiful and fruitful life. Another organization where you can find a mentor-leader is the Army. It is not the platoon leader but it’s usually the platoon sergeant who motivates the infantrymen during battles. One factor that inspires the soldiers could be the courage of the sergeant. And he leads in front of his platoon every skirmish. Because he has the extensive knowledge and experiences acquired from previous battles his men have confidence of his leadership. They know that what the sergeant is doing is  Ã‚   for their welfare and to reduce casualties.   In short extensive knowledge and courage play an important role in motivating people. And you can have more knowledge by attending managerial and motivational workshops on your initiative and on your own time. In short self-improvement. Another role you should play as leader is that of a facilitator. You should group your subordinates into teams not as work-related groups, like budget, accounting,   or disbursing section .Each team has an objective to accomplish—just like every squad in the army. Each team member has a defined role to play or a specialization.The men in a squad don’t carry the same type of weapon. One carries a bar or a special weapon which is effective for long range shooting. Another carries a machine gun for close combat. Others carry assault   rifles for the final push. Others carry sniper’s rifle with night vision for evening assault, and so forth. And in the absence of the point -man, the next in rank can take over to accomplish the objective of the team since every member’s role is clearly defined. So you have a logistical team rather than a dispatching section. Each team leader is empowered to make decisions. In case of misunderstanding or conflict in the implementation of an office policy, as manager or supervisor you act as collaborator but not as compromiser. As team member you consider everyone in the group as your   colleague or peer not as your immediate supervisor or your direct subordinate. Each role should be defined not by the ranking of the position but by specialization or skills. Thus, the secretary   becomes communications specialist and the telephone operator the   solutions provider—   for she gives answers to queries, Right? With these changes each can assert his role in the organization and he could measure his overall contribution. Even the janitor must have a position fitted to his contribution — as sanitation specialist. Try to imagine a single day without a janitor. You will find that the following day everything is in chaos or the office smelly. In case of conflict, as facilitator you initiate collaborative work, you initiave   comprehensive cooperation from all the members of the team. For an example in the advertising department, you yave to facilitate the production of the best creative idea for a promotional campaign. In this case you don’t have to criticize ideas presented. You have to facilitate the frution of the ideas into a useful concept. As facilitator you have to be highly assertive so it would be faster for a collegial decision to crop up from the team. Another role you should play as supervisor is that of a monitor. In short you have to record and take note of the progress of each team in your group. You don’t have to record their attendance nor whether they come on time or leave the office earlier. That’s not the point. As monitor you record as to how far they are from the goal. You have to be goal-oriented. You manage by objective. To be an effective monitor you have to be competent about   information management—the ins and outs of the system.In short you have your own system to grade your members. In the military there is such thing as demerits. For example you wear a complete uniform you would be given 100 merits. Any stain or dirt in the uniform, or improper wearing of a single insignia   the officer would give you the corresponding demerits. In this way your team members know their goal if they could make   you objective and make it   perfectly.. The military for example, has its own counterintelligence group. This way the military plays it safe by moving ahead of its enemies. This means you monitor the contribution of each member of the team and advice them from time to time as the necessary adjustments needed in their activities. Another function you should do as manager is that of a coordinator. In this situation you act not only as the coach of the team. You act at   the same time  Ã‚   the team captain or   the playing coach. You coordinate the maneuvers on the court as team captain. All the members of the team observe you from a distance as to what signals you are transmitting to them. As coordinator you know the specialized skill of each member. Like basketball, you know   how the guard or the forwards functions during set plays. You know the capacity   of your center or you know who would be the slotman or pointmaker during crucial time of the game. In short each man has a specialization—just like in your department or section. In basketball, the team captain sometimes decide  Ã‚   as to when they   need   to rest – and not necessarily the coach–   and transmit this need to the coach or the bench officials for the team to take a rest or take a time out to   change plan of  Ã‚   maneuvers . Compared to our company, as facilitator you must have the hands-on knowledge of the operation of your division or section.You cannot play as team captain if you don’t know the limit of your teammates, right? To summarize the following table show you the roles and the competencies needed: ROLES   COMPETENCIES NEEDED MENTOR       Big understanding; open-mindedness, effective verbal and oral Communications; ;extensive understanding of human Motivations; example that of a coach; can   emphatize FACILITATOR  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   team-building skills; delegation of authority; assume Responsibility; will not compromise solution; example That of a college instructor;example:   basketball team captain MONITOR     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Proactive and goal-orientation; ability to detect Weaknesses; extensive analytical ability; example: a high school teacher; another example is the Army’s demerit system. COORDINATOR  Ã‚  Ã‚  Ã‚  Ã‚   Proactive; ability to measure capacity and limits; ex: team captain;   he gets the opinion of the members of the team to arrive at a good decision; ability to get the attention of every member of the team; ability to get respect from the team. Case 1 Shaheen Matombo, staff member The case of Shaheen is not an isolated one. It is always the problem of single mother who doubles as head of the family. Shaheen is not a hopeless case. In fact Shaheen has offered an alternative schedule of 8:30 a.m. in exchange for a 30-minute lunch break. As CEO I would suggest to Andre Tate, Shaheen’s manager, to adopt the staff member’s offer of arriving at 8:30 with 30-minute lunch break, with off at 5 p.m., just like everybody in the office. As manager   it is the foremost to maintain manpower, especially that   Shaheen is a product of a computer college. It is the goal of Shaheen’s immediate supervisor to give the newcomer—three months at work—a chance to develop herself in her workplace. In this age of computers,   and flexible time, the offer of Shaheen is laudable.   Morale of her co-workers would not be affected if the change of Shaheen’s schedule would be known by everybody in the office.And   the same flexible time schedule would be offered to anybody who have the same reasons that of Shaheen. As manager, Andre should also provide a counteroffer. Meaning, Shaheen would follow her suggested schedule religiously.And a single late or failure to follow the schedule may mean she has to revert to the 8 a.m. regular time. During contingency, Shaneen would be given the chance to work online at home, so by the time she will be at the office she would not miss any important call. A system would be installed that calls made at 8 a.m. to the office would be coursed through the home telephone or computer of Shaheen at home. Another counteroffer would be for Shaheen to observe her suggested schedule but without coffee breaks of 15 minutes in the morning and another coffee break of 15 minutes in the afternoon. In short let Shaheen eat at his work station in exchange for her coming at 8:30 p.m. Since Shaheen is a computer graduate, sooner she would learn the ropes and could be effective in her work. As manager, Andre’s work is to maintain cohesion, morale and develop through training all the employees, not only Shaheen. As manager, Andre’s responsibility is to develop human resources in the company, particularly at this time when it would be hard to hire competent employees who are readily knowledgeable with office work. One of the   four approaches to effective values (HM 2022, frame 17 of lecture 2) is emphasis on human relations where the goal of the manager is maintaining human relations. Shaheen stay in the office can be considered probationary for it   takes   from three to six months before an employee becomes regular. Assuming Shaheen is already a regular staffer, the more that she should be retained and given the chance to improve herself.   In this case, Andre may assign a veteran worker or her supervisor as her office mentor. Shaneen needs the guidance of a facilitator and coordinator who understands her first and second willing to help her until she may be six months in office. In this way, if she would not improve, Andre have the reason to look for her replacement or put her in a job that does not require her to be at 8 a.m.. Of she may be given flexible time schedule to suit her work at home. The manager should understand the situation of Shaneen from the poiont of view of a parent. The manager should try to wear the shoes of Shaheen to undertanding extensively the situation Shaheen is in. As mentor, Andre should inspire Shaheen to work better and improve in her work. Andre should have the capacity and the patience to work with a worker like Shaneen For sooner, Shaheen may improve for she has the potential to be an effective worker.